PRIVACY POLICY

Definitions

“Account” refers to the password-protected member registration account created by users to access and use the Platform.

“Non-personal Identification Information” refers to any non-personal information collected from you pursuant to your access/use of the Platform, including but not limited to the browser name, the type of computer, and technical information about your means of connection to the Platform such as the operating system, the Internet service providers utilized and other similar information.

“Personal Identification Information” means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about a person whose identity is apparent, or can be reasonably ascertained, from the information or opinion including, but not limited to, when you visit the Platform, register, apply for a position, respond to a survey, fill out a form, and anything else in connection with other activities, services, features or resources we make available on the Platform. You may be asked for personal information including, but not limited to name, email address, phone number, and residential address disclosed by you in relation to the services available on the Platform. You may, however, also visit our Platform anonymously. Expertrons will collect Personal Identification Information from you only if you voluntarily submit such information to us. You can always refuse to supply Personal Identification Information, except that it may prevent you from engaging in certain activities/services available on the Platform.

“Sensitive personal data or information”/”SPDI” consists of information relating to the following: (i) passwords; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) Biometric information; (vii) any detail relating to the above clauses as provided to body corporate for providing service; and (viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise. For the purposes of this Privacy Policy, Non-personal Identification Information, Personal Identification Information and SPDI shall together be referred to as “Information”.

“Third Party” refers to any person or entity other than you or us. The terms data and information are interchangeably used in this Privacy Policy.

What Data We Get

We are committed to protecting the privacy of individuals’ Information. We support the right to privacy, including the rights of individuals to control the dissemination and use of personal data that describes them, their personal choices, or life experiences. We are bound by the privacy principles set out in the IT Act and applicable rules (“Privacy Laws”) in relation to its management of Information of Indian citizens and permanent residents. We will only collect Information using this Platform and use, disclose and store that Information in accordance with the Privacy Laws and this Privacy Policy.

The type of information we collect from you depends upon your use of the Platform. Generally speaking, however, the Information which we may collect can be divided into the following broad categories:

How We Get Data About You

3.1 Data You Provide To Us

You directly provide us with most of the data we collect. We collect data from You when You:

• Agree to the Terms and access the Platform and its Services.
• Use the Platform and its Services.
• When You submit forms on the Platform or as you use interactive features of the Platform.
• When You request customer support, or otherwise communicate with us. We may also obtain Personal Data if You authorize our Platform and Services to connect with a third-party service.

We will access and store Your name, email address(es), current city, profile picture URL, and other Personal Data that the third-party service makes available to us, and use and disclose it in accordance with this Policy.

We use tools like cookies, web beacons, and similar tracking technologies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

3.2 Cookies

The Platform makes use of a feature of Internet web browsers called “cookies”; small pieces of information stored by your browser on your computer’s hard drive. The use of cookies allows your browser to remember some specific information relating to you and your use of the Platform and helps us to make your use of the Platform easier by storing information about your preferences.

Whenever you visit our Platform, we will check with your browser for the presence of our cookies, which contain information such as whether you have visited the Platform before and your preferences for our Platform. If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used.

However, the vast majority of our Platform will not function if cookies have been turned off, and setting your browser to “warn” you when cookies are used will reduce your enjoyment of the Platform. For this reason, we strongly recommend that you leave cookies fully functional. We never use cookies to retrieve information from your computer that was not originally sent by us, do not allow or share Third Party access to cookies placed by our Platform, and except as outlined above, do not share any information obtained from them with any Third Parties.

What We Use Your Data For

We use the information collected from You for the following purposes:

• To set up and facilitate log-in to the User Account.
• To develop new Services and improve the existing Services/customer experience on the Platform.
• To notify You about changes to the Platform, Terms and this Policy;
• to enforce the Terms.
• To anonymize and aggregate Your information, including Personal Data, for conducting analysis.
• To administer the Platform and Services and for internal operations, including troubleshooting, data analysis, testing, research, security, fraud-detection, account management, and survey purposes.
• To provide User support; Send promotional or direct marketing communication across channels (with a provision to opt-out from the notifications and promotional emails as mentioned in ACCESSING, UPDATING, DELETING AND AMENDING YOUR INFORMATION section).

We make all efforts to ensure that we collect only such Information that we believe to be relevant in order to record and support your access to the Platform and provide you with the services offered on the Platform.

We will not disclose Information about you collected through the Platform to Third Parties except:

(i) To our Employees, Contractors and Agents: from time to time we may engage or employ other companies and individuals to perform functions on our behalf. These Third Parties will have access to only that Information required by them to perform their functions and may not use such information for any other purposes. Such Third Parties shall ensure the same level of data protection of your Information as agreed to under this Privacy Policy.

(ii) To Mentors/Experts: in certain circumstances, we share some of your information to mentors on our platform, which is required for providing better services.

(iii) Where required by Law: in certain circumstances we may be required by law to disclose your Information, for example to law enforcement agencies

(iv) With your Consent: and other than as outlined above, we will endeavor to provide you with notice (which may occur via your nominated email) when we wish to provide Information about you to Third Parties, and provide you with the opportunity to choose not to share that Information.

Who We Share Your Data With

We share certain data about you with our Experts, Companies performing services for us(For e.g : like Turbohire, Firebase, etc), Expertrons affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

• With Your Experts: We share data that we have about you (except your email address and phone number) with Experts for educational content you access or request information about, so they can improve their content/ consultations for you and other students. This data may include things like your city, country, browser language, operating system, device settings, and your activities on Expertrons. If we collect additional data about you (like age or gender), we may share that too. We will never share your email address or phone number with Experts.
• With Other Students and Experts: Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and Experts. If you ask a question to an Expert, your information (including your name) may also be publicly viewable.
• For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
  • Permitted or required by law.
  • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding.
  • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request.
  • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements.
  • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Expertrons, our users, employees, members of the public, or our Services.
  • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

We do not sell users’ personal information or personal data to third parties

Security

We strive to ensure the security, integrity and privacy of your Information and to protect it against unauthorized access or unauthorized alteration, disclosure or destruction. We implement appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access and for the purposes of maintaining data security.

Unfortunately, however, no system can be 100% secured, so, we cannot guarantee absolute security as no method of protection and transmission of data is completely secure. We are also not responsible for any breach of security or for any actions of any Third Parties that receive your Information. Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Information, if such loss, damage or misuse is attributable to any event that is beyond our reasonable control.

An important aspect of the security of your Information is the password protection system. You must keep your Account login credentials including password secure and take care not to disclose it to any Third Parties. Although we will take care to ensure maximum security for your information, you are ultimately solely responsible for maintaining the secrecy of your Account login credentials. Please notify us immediately if you believe that your password has been disclosed, or you become aware of any unauthorized use of your Account, or any other breach of security.

How Do We Store Your Information

We do not share your personal information with third parties unless required by law or with your explicit consent. Your data is stored securely in our databases and is accessible only to authorized personnel who require it for performing their duties.Some of the personal information you provide to us will be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and Israel, whose laws may differ from the jurisdiction in which you live. Whether to third parties or internally, any transfers of personal information from the European Economic Area (“EEA”) to countries not deemed to provide an adequate level of data protection are governed by European Union (EU) standard contractual clauses and/or equivalent data transfer regulations to protect the security and confidentiality of personal information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Policy.

Your Rights

8.1 Accessing, Updating, and Deleting Your Personal Data

You may seek access to Information which we hold about you. We will provide access to that Information in accordance with the applicable laws although there are certain exemptions which may apply to the provision of that Information. We may charge an administration fee for granting access to information.

We will also take reasonable steps to accurately record the Information that you provide to us including any subsequent updates. You can review, update and amend the Information that we maintain about you, and you may request we delete Information about you that is inaccurate, incomplete or irrelevant for legitimate purposes, or is being processed in a way which infringes any applicable legal requirement. Your right to review, update, amend and delete your Information is also subject to applicable laws, including any statutory retention requirements.

You have certain rights around the use of your data, including the ability to opt out of promotional emails, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

8.2 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. We do not knowingly collect personal information from children under 13. Parents who believe that Expertrons may have collected personal data from a child under those ages can submit a request that it be removed to support@expertrons.com.

Other Important Information

The Platform may contain links to other applications or websites. With the exception of other platforms owned by us, you agree and acknowledge that these applications and websites are operated by Third Parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. Accordingly, we do not control the privacy practices or policies of the applications and websites reached through links from this Platform. If you have any questions about the privacy practices and policies of those Third Party platforms, then you should contact the companies controlling those sites directly.

Nothing in this Privacy Policy guarantees that we will collect or store any Information about you and your use of this Platform. You are responsible for keeping your own records relating to your use of the Platform and any transactions conducted via it, and for complying with any applicable record keeping legislation.

Amendment To The Policy

Expertrons have the discretion to update this Privacy Policy at any time. We encourage you to frequently check this page to stay informed on any changes to the Privacy Policy. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically in order to be updated of any modifications. Your continued use of our Platform after we effect any changes to the Privacy Policy signifies your acceptance of those changes.

Contact Us

If you have any queries relating to the processing/usage of Information provided by you or this Privacy Policy, you may contact our Grievance Officer at support@expertrons.com or write to us the following address: