Head of Tech

We’re looking for an experienced and empathetic person to lead our growing Customer
Support team across our Prague, San Francisco, and Vancouver offices. In this role, you’ll
be responsible for delivering exceptional support to our users and customers. You will
define standards, guide ongoing training efforts, set KPIs, and manage the team to
achieve their goals.
You’re a great fit for this role if you have both strategic and executional experience
leading and scaling support operations and organizations. You know how to use both
qualitative customer feedback and quantitative data to prioritize what we do, how we
do it, and how to make it better.
Are you passionate about delivering an outstanding customer experience? Want the
opportunity to make a big impact in a fast-growing startup? Then we’d love to hear
from you.
Let’s make products that matter, together.